Payment Policy

Two payment routes are open to you at Maviro Pavilion: UPI transfer at the time of ordering, and Cash on Delivery. This policy covers the mechanics of both.

Ways to pay

UPI. This is the fastest route. Approve the request in your UPI app, and because the transfer is instant your order is queued for packing straight away.

Cash on Delivery. Pay the courier in cash when the parcel is handed over. Nothing is taken in advance. Please keep the exact amount ready — delivery agents rarely carry change.

Currency and taxes

Every price on the shop is quoted in Indian Rupees (INR) and is the amount you pay — there is no separate charge added at the end other than delivery, which is shown before you confirm.

No GST is added to your total. Maviro Pavilion is not GST-registered, being below the threshold, and therefore issues an ordinary receipt rather than a tax invoice.

Payment timing

If you pay by UPI, the debit is instant. If you choose COD, there is no debit at any stage — you settle in cash on the doorstep.

Should money leave your account without an order being created, write to customersupport@maviropavilion.shop with the UPI reference. Such transfers are auto-reversed by the bank; we will confirm from our side in the meantime.

Refunds and reversals

A UPI payment is refunded to the account it came from. Because a COD order was never paid electronically, we collect your bank details and transfer the amount. Either way, expect it within 10 business days.

The Return & Refund Policy explains what qualifies for a return; the Cancellation Policy covers orders cancelled before they ship.

Security

Maviro Pavilion never sees or stores your banking credentials. A UPI transfer is authorised inside your own app, on your own device, with your own PIN — nothing sensitive passes through this website.

Be wary of calls asking you to approve a request or share an OTP to release a refund. That is not how refunds work here. Report such calls to +91 8233742256.

Still unsure? customersupport@maviropavilion.shop and +91 8233742256 both reach us, Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.

What you receive

Every order generates a confirmation email listing the items, the amount and the delivery address. That email is your receipt — keep it until the parcel has arrived and any return window has closed.

We add no handling or processing charge. The figure you approve is the figure collected.