Track Your Order

Check on a parcel here — order number and email address, nothing else required.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Before you start

Look for the order number in the confirmation message. Use the same email address you gave at checkout.

Reading the status

Three stages: packing (1–2 business days), hand-over to the courier, and transit (3-9 business days).

Do not be alarmed by a static status immediately after dispatch — the network simply has not published the first scan yet.

A parcel that has stopped

Tracking frozen beyond the 3-9 business days window? Send the order number to customersupport@maviropavilion.shop and we will chase the courier.

Marked delivered but missing? Check the obvious places, then tell customersupport@maviropavilion.shop or call +91 8233742256 the same day.

For the full delivery terms read the Shipping Policy; to start a return see the Return & Refund Policy.

The delivery attempt

The agent telephones the number on the order before arriving. Answering that call is the single most effective thing you can do to make sure the parcel reaches you first time.

COD orders are paid in cash at the door. Exact change speeds the handover considerably.